Alpine Room
CHRISTMAS DELIVERY - UK

Need your order in time for Christmas?
When purchasing your products you will be given the choice of 2 delivery methods.

Standard Delivery:
Last posting day before Christmas is Friday 18 December (orders by Thursday evening please).
Although we would certainly expect the parcels sent out on Friday 18 December to reach you in time for Christmas, this is not a guaranteed service.

Express delivery:
Last posting day before Christmas is Wednesday 23rd December (orders by Tuesday evening please).
This is a 1 working day service and will either be sent by Royal Mail - Special Delivery or Parcel Force Express 24 and both of these services are guaranteed services unless there are extreme adverse weather conditions. You will need to be in to receive your parcel.


CHRISTMAS DELIVERY - International

Depending upon your location, we will either use Royal Mail Tracked and signed for or Internationally Tracked.  The postage method available to your country will be shown in the postage options when you proceed to checkout. 


International delivery (outside of Europe):
USA - Saturday 12 December (orders by Friday evening please)
Canada - Thursday 10 December (orders by Wednesday evening please)
Other worldwide - Friday 4 December (orders by Thursday evening please).

Delivery to Europe:
See last posting day for the following countries:

Belgium, France, Ireland, Luxembourg - Friday 18 December (orders by Thursday evening please)
Austria, Denmark, Germany, Iceland, Netherlands, Norway, Portugal, Slovakia, Spain, Switzerland - Wednesday 16 December (orders by Tuesday evening please)
Czech Republic, Finland, Sweden, Poland and Italy - Saturday 12 December (orders by Friday evening please)
Eastern Europe (excluding. Poland, Czech Republic and Slovakia) - Friday 11 December (orders by Thursday evening please)

For some International deliveries we can send these via International Courier and this would be quicker. However if you would like us to send your parcel in this way we may need to charge a surcharge. If you would like us to quote you for International Courier delivery - please put a comment in the notes area as you make the order and we will contact you.


NORMAL DELIVERY INFORMATION


Go straight to:
 
Click and collect
Postage UK
International Delivery


Click and collect from Danbury store
If you are local to the Danbury shop, you have the option to Click and Collect.

On the click and collect option, we will have your order packed up and ready for collection from the shop after 11am, for orders that have been made before 8am or on a previous day. Please add your preferred collection day in the comments area as you make the order.

The shop location is:

Alpine Room / Yacht Equipment
71 - 73 Main Road
Danbury
Essex
CM3 4SG

For directions and a map see the Alpine Room Danbury shop website - click here.


Postage UK
Please note: Whilst we are still processing mail orders for home delivery, despatch and delivery times will be affected due to the current Coronavirus (COVID-19) pandemic. Please expect despatch times to be slower than next working day at this time and the delivery methods we use, either Royal Mail or Courier that their delivery times may also be affected due to the current situation.

Delivery costs vary by weight and this is intended as a guide to those charges.

More precise delivery details are available once your selection has been made (taking into account combined individual product weight) and you will be able to view these in the checkout area of the web site.

Delivery times to UK addresses

Please note: Orders placed before 12 noon on a working day are normally sent out that day, orders placed after 12 noon are normally sent out the next working day, which allows us to process the order in the shop.


When purchasing your products you will be given the choice of 2 different delivery methods:

1) Standard delivery typically takes 1 - 5 working days from when the order was placed.
2) Express delivery is for those urgent items. For orders received before 11am, this is a one working day service to most of the UK*.

*Channel Islands, Scottish Highlands & Islands, Northern Ireland, Guernsey, Jersey & Isle of Man may take a day or 2 longer.

Delivery option Cost
Standard delivery     
Up to 500g £3.50
Up to 1kg £4.95
1kg - 1.5kg £6.50
1.5kg - 2kg £7.50
2kg - 9.9kg £8.00
10kg and bulky items     £15.00
10kg - 15kg £20.00
   
Express delivery              
Up to 500g £6.95
Up to 1kg £8.45
1kg - 2kg £10.99
2kg - 5kg £16.99
5kg - 10kg and bulky items    £19.95
10kg - 15kg £25.00
   

International Delivery Postage
Please note: Whilst we are still processing mail orders for home delivery, despatch and delivery times will be affected due to the current Coronavirus (COVID-19) pandemic. Please expect despatch times to be slower than next working day at this time and the delivery methods we use, either Royal Mail or Courier that their delivery times may also be affected due to the current situation.

We use the Royal Mail postage service.  Depending upon your location, we will either use Tracked and signed for or Internationally Tracked.  The postage method available to your country will be shown in the postage options when you proceed to checkout. 

Delivery times:  below is the guidance given by the Royal Mail service and whilst we would expect this to be accurate we cannot guarantee these delivery times.

Tracked and Tracked and signed for services:  3 - 7 working days to Europe and 6-12 worldwide. Russia can take longer depending upon how long it takes for the parcel to progress through the Russian customs services.

Weight and dimensions

There are weight and dimension restrictions on International post sent through the Royal Mail service.
2kg is the maximum weight. No single side must be longer than 60cm, whilst the length plus depth plus width must not exceed 90cm.

If your product falls outside of these dimensions, we will have a look at alternative postage methods and will contact you via email with a quote. You can either accept the postage charge or cancel your order.

Import Duty (World delivery outside EU)

If your location is outside of Europe, or you are a non EU area you may be subject to some import duty. This could be charged once the goods come into your country and will depend upon the type of goods and value.  It is very difficult for us to estimate how much this will be as it varies country to country. This is usually payable via your local post-office and can sometimes be paid on the web.
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